Library design ideas

I like organization. I fell hook, line, and sinker for that unlikely de-cluttering bestseller, The Life-Changing Magic of Tidying Up. At home and at work, I appreciate clever storage solutions and neat display ideas. One of the perks of having a library be your workplace is that you can go and look into other workplaces: What sort of shelves do they have? What kinds of signs and wayfinding tools? What do their websites look like, and how well do they work? What services and tools do they highlight – programs, readers’ advisory, e-books? Is there a lot of natural light? Does the artificial light make sense? How many back issues of magazines do they keep, and how do they store them? The questions go on, and most have observable answers. Even better, libraries are a sharing culture: you like how we do X? Go ahead and borrow it!

The Flexibility in Library Design session at MLA this year was one of my favorite sessions at that or any conference. (Presentation slides can be found in the MBLC Resource Guides Collection.) Some ideas in that presentation required rebuilding from the ground up, or major renovations, or otherwise big expenses which, in the world of public libraries, require much advance planning and advocacy. Other ideas are so simple, easy, and low-cost that they could be done in a day.

Carnegie Library of Pittsburgh, building facadeThis presentation was still relatively fresh in my mind when I took a trip to Pittsburgh and visited the Carnegie Library of Pittsburgh (the main library) and the Squirrel Hill branch library. I admired both libraries’ welcoming atmosphere, and how they had incorporated their history into their new designs (the Squirrel Hill branch was renovated in 2005). An "ask a librarian" sign hanging over a reference desk at the Squirrel Hill branch library

I noticed that the signage was consistent across libraries (I assume this is also the case at the rest of the branch libraries); for example, red oval signs that read “ask a librarian” hang over reference desks, and red oval “customer services” signs are posted above or hanging over circulation desks. This consistency means that any patron of any branch library can walk into any other branch and be greeted by something familiar. The language, too, is friendly: “ask a librarian” instead of “reference,” and “customer services” instead of “circulation.” Reference and circulation are familiar terms for library staff, but not necessarily for those who use libraries, especially first-time visitors.

An easel whiteboard with CLP events written on it in different colorsSpeaking of walking into a new library, one of the first things I saw at both libraries was a simple whiteboard on an easel with that day’s events written on it. This is a low-cost idea that raises awareness of what’s going on at the library; even if you didn’t enter the library to attend a program, you’ll still see that interesting things are happening there. At my library, we’ve been debating an electronic screen that would show that day’s events as well as upcoming ones, but have been stalled because of the expense and the logistics (we can’t mount things on our old stone walls, and we don’t want cords running across the floor). But a whiteboard easel? That I think we could do.

As for more expensive ideas, I admired a few design decisions they’d made. At the Squirrel Hill branch, overhead lighting is positioned parallel to the stacks, and between them, shining light directly where it’s needed so that people browsing can see the books.

Comfy brown leather chairs and standing lampsAt the main library in the reference area, overhead lighting is supplemented by lamps on the tables, which people can turn on or off as desired. In a comfy seating area at the main library, standing lamps can be positioned as needed, in addition to overhead lighting and natural light from the windows. With the chairs, the lamps, and the travel guides along one wall, this section has the feel of a nice airport lounge.

Chalkboard with "your favorite things" promptAn easy interactive idea in the new books section of the main library: chalkboards. Library staff (presumably) writes a prompt, and patrons respond. This makes for a friendly atmosphere (though, as Jane Austen would say, I am not insensible to the potential for rude language to appear on public chalkboards), and reminds me of the opinion polls common now to coffee shop tip jars (“Which is the cooler superpower, invisibility or flight?” “Which are you more afraid of, failure or spiders?” etc.). It adds a little personality and sense of humor to the space, and encourages participation. Interactive elements have proven popular when we incorporate them into library displays at my library, and this one doesn’t involve covering tables with butcher paper or cutting up little slips of paper: definitely a win.

Lastly, the teen areas: in both libraries, the teen area was clearly marked by bright green overhead signs (“TEEN”), and the entrance to the area had a sign on an easel or stand that declared the space for teen use only, with a caveat in smaller print: “Everyone is welcome to browse materials in this space anytime.” This sets a clear boundary, while not being too forbidding to kids moving out of the children’s collection into YA, or to adults who like to read teen books.

Overall, I was impressed by the big and little things the two CLP libraries I saw had done to make their spaces useful and welcoming. There are more pictures on Flickr.

What are your favorite library design ideas? Please share in the comments.

MLA 2015: Through the Library Lens, Part II

Here we go, Day Two of MLA! Read about Monday sessions here.

Flexibility in Library Design, or Agile Libraries that Evolve with You, presented by Lauren Stara and Rosemary Waltos of the MBLC and Sal Genovese of the Walpole Public Library (Tuesday, May 5, 8:30am)

Three cheers for Lauren Stara, who posted her presentation slides online in advance of this session. Check out her slides for lots of great visuals of “lightweight, portable, modular, convenient, approachable” furniture, from service desks to comfy chairs; she included examples from many libraries in the U.S. and Canada. (The presenters’ contact info and a link to several useful Pinterest boards are available through that link as well.) There were tons of tweets during this session (see below), and between those and the slides, I don’t have much to add except that I’m in favor of flexible, adaptable design in libraries and I want to use at least 75% of these ideas right away. Also, I’ve added Aaron Schmidt’s Useful, Useable, Desirable to my ever-growing to-read list.

Screenshot of tweets including What is the first thing a new user sees when they enter your library building?Screenshot of tweets including If you're gonna have movable furniture, make sure it fits in your elevator.Screenshot of tweets, including "When we opened the new building, we put a piece of furniture everywhere there was a window and an outlet."

An Introduction to Fighting Surveillance and Promoting Privacy in Libraries, presented by Alison Macrina of the Library Freedom Project and Kade Crockford of the ACLU (Tuesday, May 5, 9:50am)

I’ve heard Kade and Alison before, but even though most of their presentation was familiar, it’s worth hearing and sharing again – plus I picked up a couple of new tips, as usual. Alison introduced a whole series of online privacy tools, which are also collected on the Library Freedom Project’s resources page.

Libraries can introduce patrons to some of these tools by installing them on public computers, and posting signs to explain the changes and raise awareness about protecting online privacy. The TOR browser is one option (“it’s not just for criminals anymore!”), and the Firefox browser with the DuckDuckGo search engine and HTTPS Everywhere and Privacy Badger plugins is another great choice. (I’m planning to switch from the Ghostery plugin to Privacy Badger, after learning that Ghostery sells information to advertisers – though this is something you can control in your settings if you do have it installed.) Good privacy options (secure texting and phone calls) for mobile phones  can be downloaded from Open Whisper Systems.

Screenshot of tweets, including Libraries can help educate patrons how to protect their digital privacy. Try duckduckgo instead of google search.

Screenshot of tweets, including Book rec from @flexlibris: The Filter Bubble by Eli Pariser #masslib15

Advocacy and Your Library, with panelists Edward M. Augustus, Jr., City Manager of Worcester; Representative Kate Hogan, 3rd Middlesex, Chair, Public Library Caucus; John Arnold, Town Moderator, Westborough. Moderators: Susan McAlister, Dinah O’Brien, and Beverly Shank, MLA Legislative Committee Co-Chairs  (Tuesday, May 5, 11:15am)

The takeaway point from this session: the importance of building a relationship with local legislators so that your only contact with them isn’t when you’re asking for money. (At the same time, “You are never going to get what you want if you don’t ask for it.”) It’s important for library staff to be involved, and also to encourage library trustees and patrons to advocate for the library; often, a patron’s voice is more persuasive to a legislator than a librarian’s. When librarians do speak on behalf of the library, the focus ought to be “We’re not here to preserve my job, we’re trying to make the community a better place.”

Demonstrating real outcomes for real people, through qualitative (anecdotes, stories) and quantitative (numbers and statistics) evidence, is most effective. Collaborating and building coalitions with other community groups is also helpful; there are many groups and limited resources. That said, libraries do a lot with a little – specifically, with 0.07% of the Massachusetts state budget.

Screenshot of tweets, including Be aggressive and persistent. There are an endless number of worthy causes competing for limited resources. #advocacyScreenshot of tweets, including Library budget is 7 one-hundredths of the total operating budget (.07%) in Mass!!

A Whale of a Good Time: Summer Library Programming for All Ages, presented by Jennifer Harris and Margaret McGrath of the Plymouth Public Library (Tuesday, May 5, 2:30pm)

Attendees had two choices during this session: get inspired, or take your ball and glove and go home, because this was a hell of a summer reading program/community read (“One Book, One Community”). First of all, they got people to read Moby-Dick, which is impressive on its own. Second, they did a massive PR push, with mailings to 25,000 households and visits to all the elementary schools, raising awareness for all ages; high school art students were recruited to help with PR design. Third, they used every last drop of a $3,000 programming budget, spreading programs for all ages throughout the summer. Programs included three book discussions (it’s 600+ pages, folks), concerts on the lawn in front of the library, knot-tying lessons, a mini-readathon, a craft program series for teens, a hard tack tasting (verdict: not tasty), a movie screening, a Melville impersonator, a field trip to the New Bedford Whaling Museum, and visits from two separate inflatable whales.

Key to the success of the Plymouth Public Library program was staff buy-in and great brainstorming sessions, as well as a healthy budget, good planning, and great PR (in addition to the mailings, they were active on Facebook, Twitter, Flickr, and Pinterest, and events appeared in the Boston Globe and on local TV as well).

Our library does a Community Read (Arlington Reads Together) in the spring, separate from our summer reading programs for children, teens, and adults. I’m curious how many other libraries combine their Community Read with summer reading.

Screenshot of tweet: PR: The message has to go out so that we can bring the people in. #summerreading #masslib15Screenshot of tweet: "If someone doesn't call you back, and you call a few days later and they still don't call you back, move on!" #lifeadvice #masslib15Screenshot of tweets: A Melville impersonator for Moby Dick summer reading program. I'm thinking of the Ben Franklin episode of The Office. #masslib15

RA Toolbox: Staying Alive – Readers’ Advisory Continuing Education, presented by Laurie Cavanaugh of the Holmes Public Library, Nanci Milone Hill of the Parker Memorial Library, Molly Moss, of the Forbes Library, and Leane M. Ellis of the Lucius Beebe Memorial Library (Tuesday, May 5, 4:15pm)

Each panelist in this session had been the recipient of a LSTA grant for readers’ advisory, administered through the MBLC, so each panelist talked about how they’d implemented the grant, as well as how they’d come to be interested (and expert) in readers’ advisory. Molly had a background in science and academic libraries; readers’ advisory was the most intimidating part of working at a public library reference desk for her. She tackled the task and became involved in the Adult Reading Round Table (ARRT) of Illinois. There is now a Readers’ Advisory Round Table (RART) for every region of Massachusetts (Northeast, West, Metrowest, Southeast), and each one has a blog.

Grant money can be put toward speaker fees, conference fees, materials (books), shelf talker materials (those plastic things that clip on to shelves), staff time, and mileage. Nanci invited Duncan Smith from NoveList to speak to her staff, as well as the Sisters in Crime; Molly invited Barry Trott of the Williamsburg (VA) Regional Library. The WRL was the first library to put a “reader profile form” online; many libraries, including the Forbes in Northampton and the Robbins in Arlington, have adapted the form (with permission) to use on their own websites. Librarians at the Forbes have also done blitz-style RA, asking patrons to post to the library’s Facebook wall with a book they liked, and recommending another book based on that one.

All the panelists talked about genre studies. A typical model includes monthly or bi-monthly meetings where participants read one “benchmark” book in a genre or subgenre, and one secondary selection. This allows for common ground (the book everyone read) and new recommendations. Genre studies can be done within a library, in partnership between two libraries, and through the round table groups across the state. Virtual participants are welcome in the Massachusetts Readers’ Advisory Goodreads group.

Laurie said that readers’ advisory was “customer service in the digital age,” providing a personal touch. Leane, too, said that RA was “public service on a personal level for your readers and potential readers.” Customized forms are just one way to provide great recommendations to patrons; other models include “five to try” booklists, “If you like [author/title, TV show, etc.], you might also like [___],” subgenre booklists, and staff picks lists.

This session concentrated on the LSTA RA grant and implementing genre studies, rather than specific RA tips such as including appeal factors as well as a summary when talking or writing about a book (and no spoilers!). The RA interview was covered in a previous session, RA Toolbox: Conversing with the Reader – the Readers’ Advisory Interview. Additional RA tips and resources are available from MLS. The MLA RA Toolbox handout should, hopefully, be available soon on the Presentations & Handouts page of the conference site.

Screenshot of tweets including #readadv is a public service on a personal level for your readers and potential readers.Screenshot of tweets including Making sure entire library staff is on board with #readadv as an essential library service. #masslib15Screenshot of tweets including Writing about a book can cement information about it in your mind. Create booklists. #readadv #masslib15 2 retweets 1 favorite

Overall, a great conference experience that gave me plenty of ideas and resources to follow up on in the coming weeks, plus an opportunity to see friendly faces from grad school, past library work, fellow committee members, and even friends from Twitter.

If you have questions about any of these recaps, or have written your own recaps to share, please ask or link in the comments!

 

MLA 2015: Through the Library Lens, Part I

Thanks to my library’s wonderful support for professional development, once again I got to attend the Massachusetts Library Association (MLA) annual conference. This year’s theme was “through the library lens,” though none of the sessions I went to specifically addressed what that might mean. (Could it just be a joke about how most of us wear glasses?) (Probably not.) The conference hashtag was #masslib15 and several of us were active on Twitter during the conference.

Throughout my session recaps, I will include links to presentations and slides when possible; most aren’t available online yet, but they should be posted on the presentations & handouts page of the MLA site. (I spoke to a conference organizer about maybe having the materials posted online before the conference started; she said it was hard enough to get the details of everyone’s programs in advance of the conference, getting presentations ahead of time would be next to impossible.)

Bite-Size Learning: Staff Training a Little at a Time, presented by Michelle Filleul, Amy Lannon, and Patty O’Donnell of the Reading Public Library (Monday, May 4, 10:30am)

This session started off with a seven-minute video (“Did You Know 2014“); it’s worthwhile, but I recommend watching it without the sound. The main point is that the world is changing rapidly, especially technology. Libraries can encourage their staff to be “lifetime learners” and create a learner-centric culture by implementing a “bite-size learning” program: each participating staff member gets to spend an hour a week learning something new. This learning is self-directed, internally motivated, goal-oriented, and self-paced; it is relevant to the individual, and is experiential (learn by doing).

Individuals might choose to familiarize themselves with Overdrive or read storytime blogs; they might explore Ancestry.com or take a webinar on any number of subjects. Managers/leaders can start with competency checklists and tailor them to their departments. Staff set specific goals and check in with their supervisor each week to track progress; supervisors participate in the program too. Seeing department heads and directors learn new things sets a good example and breaks down the fear of failure that can accompany trying something out of one’s comfort zone.

A paralibrarian from Reading spoke movingly about how the bite-size learning helped her; she said, “Technology isn’t my thing, but learning is….I don’t want to become a senior citizen who didn’t keep up with technology. I want to communicate with the younger generation on their terms….We have to know how to do these things.” Learning new skills builds confidence in one’s ability to learn, and in one’s ability to help others – a pretty big payoff in exchange for an hour a week.

Screenshot of tweet: Self-directed learning: internally motivated, goal oriented, self-paced, relevant to learner, experiential #masslib15Screenshot of two tweets: Cross-training helps staff better understand and appreciate others' work in the library -and- Bite size learning: Overcome fear of failure, learn something new, increase confidence.

Stealth Reference: Reaching Non-Library Users, presented by Margot Malachowski from the Baystate Health Sciences Library, Anne Gancarz from the Chicopee Public Library, and John Walsh from the Newton Free Library (Monday, May 4, 1:15pm)

“Stealth reference” is a very cool name for what is usually referred to as “outreach.” Margot from Baystate talked about identifying your vulnerable populations, and aligning programs with community needs. She teaches the public directly, taking questions and answering them by mail (five stars for follow-up!), and she also teaches the people who teach the public, like The Literacy Project.

Screenshot of tweet: If a user population isn't using the library, the library may not be serving them effectively.

Anne from Chicopee asked herself, “Who am I seeking? What am I offering?” and asked what motivation potential users had to come to the library. Anne, I suspect, doesn’t sleep much: she has gone into schools, visited homebound patrons, worked with teens, connected to the visually impaired community, gone to the farmers’ market, worked with the sheriff and ex-offenders, and worked with the Council on Aging (COA); there is a bookmobile in her future. Anne suggested collaboration: with town departments like Parks & Rec, the COA, planning boards, and local events. She noticed that program popularity is cyclical; what works one year may not work the next year. “We’re always awesome and helpful,” she said, “but people don’t always know that.” If every library had a Community Services Librarian like Anne, more people would know about all the things libraries have to offer.

Screenshot of tweets and RTs, including "Any opportunity to discuss your library gives you the opportunity to engage your community of potential library users"

Last but not least, John also talked about leaving the library building, going where the people you want to be users are, and showing them what they’re missing. “They don’t know they want things” or they don’t think the library has them. He recommended contacting businesses in the area; even chains like Starbucks and Whole Foods sometimes have community relations people who may be eager to help. Bring some handouts with you, he advised, but those handouts should be immediately useful – a calendar of events, a link to the digital media catalog, etc.

One of the challenges libraries face with outreach efforts – assuming that library leadership supports it – is finding the time for staff to leave the building. Many public libraries are short-staffed, and most won’t consider leaving the reference desk unattended while librarians are at the farmers’ market, the high school, or the senior center. Off-desk hours are precious too – that’s when we order books and other materials, plan programs, create booklists and displays and flyers and a hundred other things – but starting small is better than nothing at all.

Connecting the Dots of Internet Freedom: The Future of Free Speech, presented by Evan Greer from Fight for the Future (Monday, May 4, 2:45pm)

Like many privacy advocates, Evan is an impassioned speaker. She concentrated on four modern threats to freedom of expression on the Internet: (1) attacks on Net Neutrality, (2) mass surveillance, (3) overzealous copyright enforcement, and (4) secretive trade deals, e.g. the Trans-Pacific Partnership (TPP). Her presentation was both entertaining and convincing, though I suspect the people in attendance were convinced before they showed up. I tweeted throughout this session; see below for tweets and additional links.

Screenshot of tweets, including Net Neutrality is the First Amendment of the Internet. Slowness equals censorship. Screenshot of tweets, including PEN America report on chilling effect of mass surveillance:  http://pen.org/global-chill  #masslib15Screenshot of tweets including TPP will export US copyright law to the rest of the world - minus Fair Use. Congress loves phone calls https://www.stopfasttrack.com/ Links:

Power of the Written Word: Librarian Influence Through Writing Reviews, presented by Kristi Chadwick of the Massachusetts Library System, Rebecca Vnuk of Booklist, and Nanci Milone Hill of the M.G. Parker Memorial Library in Dracut (Monday, May 4, 4:00pm)

Rebecca, Kristi, and Nanci all gave general advice about writing reviews as well as specific tips for which publications are looking for reviewers and whether or not they pay (mostly they don’t, but book reviewing shows engagement with the profession and looks good to potential future employers, etc.). They also talked about how they got started; they all “fell into it” (but only if “falling into it” means seeking out and creating opportunities for writing reviews and honing their blogging skills).

Rebecca (Shelf Renewal) talked about some of the standard review publications – Library Journal and SLJ, Booklist, Kirkus, VOYA – and their different style guides. Find your voice: is it conversational or formal? Figure out what you want to say and who your audience is. Incorporate readers’ advisory aspects (e.g. appeal factors) into your reviews, and a sense of humor. If you do get your reviews published in one of these sources, cut out your printed review and compare it to what you submitted, line by line; this will improve your reviews. Take cues from existing blogs and websites, and practice writing reviews on Amazon, Goodreads, or LibraryThing.

Kristi’s advice: find your review style, decide your limits, have a review policy, and don’t read other reviews of the book you’re reviewing (beware unintentional plagiarism). Identify the hook, the who/what/when/where/why, who the book will appeal to, and of course…no spoilers! Get e-galleys through NetGalley and/or Edelweiss and submit reviews to LibraryReads.

Screenshot of tweets, including Writing book reviews: What do you want to say? Who is your audience? #masslib15 -and- Find a style that works for you, decide your limits, have a review policy, don't plagiarize! -@booksNyarn Nanci suggested getting involved with your local Readers’ Advisory Round Table (every region of Massachusetts has one), and mentioned a few less obvious candidates for would-be reviewers and writers: NoveList, Public Libraries magazine, Bookmarks magazine, ALA Editions, the Massachusetts Center for the Book, and your local newspaper. Creating readers’ advisory materials for your own library is good practice too: shelf talkers (“If you like ___, try ___”), author and title readalikes, appeal readalikes, “five to try” (genre suggestions), etc.

As usual, presenters mentioned so many good resources and opportunities that follow-up will take me the next several weeks. And this was just day one – stay tuned for day two.

The Importance of School Libraries and School Librarians

Did your elementary, middle, and high school have a library? I attended four different schools in two states between kindergarten and twelfth grade, and each of the four had a library; each of the libraries had a librarian and books. (I wish I didn’t have to spell that out, but bear with me.) Innocently, I took the presence of these libraries for granted, and assumed all schools had them, but this is not the case. Just as “extras” like music and art programs have been cut in public schools, so have libraries.

I read two articles last month (via the essential Library Link of the Day) about school systems that lack libraries and/or librarians and/or an adequate number of books that students are able to check out. The first article, “Unequal Shelves in D.C. School Libraries Benefit Wealthier Students” (Washington Post, March 9, 2015), says that despite literacy being a high priority, the District dedicates no annual funding for school library collections. Later, the article links to a report that conclusively shows the positive impact school libraries have on students’ literacy: “A school library media program that provides up-to-date, accurate, and attractive resources, managed by a certified school library media specialist who collaborates with teachers to augment and enhance classroom instruction, results in increased test scores, particularly in reading….The most important elements of school library media programs have been the quality of staffing and the quality of collections.”

Many Pennsylvania schools are without libraries and/or librarians as well, according to the article “School Cuts Have Decimated Librarians” (Philly.com, February 2, 2015), and in that state too, there is unequal access. University teacher and researcher Debra Kachel said, “The wealthy schools have great programs, librarians teaching kids, coaching them, developing a habit of reading with those kids. Librarians are teaching critical thinking skills, how to search the Internet, how to be safe on the Internet. If you invest in a school librarian, you invest in improving student learning.” Yet many other schools don’t have librarians and lack access to library resources, despite the fact that studies have shown that students who have access to a school library and librarian – “particularly students who live in poverty and students of color” – achieve more. Despite the evidence of their value, a school librarian commented, “Somehow, we struggle to get recognized as relevant to schools.”

This is one of those bang-your-head-against-a-wall* situations, where all the research points to one clear course of action, but rather than take that course of action, unproven alternatives are substituted instead. In this case, decision-makers will point to budget issues, but that seems short-sighted to me. You want to raise reading scores, literacy rates, and maybe even a generation of people who love reading? Fund libraries and librarians in schools.

*”If you really want to get to know someone, don’t see what they like, rather find out what really pisses them off.”

For more information, here are a few resources:

Lynne Truss at the library

Late last year, I saw that Lynne Truss (author of Eats, Shoots & Leaves; cue grammatically justified string of exclamation points) was publishing a novel this spring. I requested the e-galley, and received not only the galley itself, but a note from an acquaintance asking if I’d be willing to write a blurb for it. (Claire and I met in 2007 at the Columbia Publishing Course; after a stint at Knopf, she’d landed at the excellent Melville House, whereas I had left publishing after a few years and gone into libraries instead.)

I wrote the blurb, and then I asked if, by any chance, Lynne would be doing a U.S. book tour, and if so, would she like to come speak at the library where I work? Indeed, as it happened, Lynne would be coming to the States, and incredibly, she did make a special trip to the library. And I have to say, Lynne is one of the loveliest authors I’ve ever had the pleasure to meet, as well as one of the funniest. Below is a little summary of the event.

Cross-posted at the Robbins Library blog.

Lynne Truss read to an audience of more than twenty people at the Robbins Library this past Monday night, inspiring much laughter and a few book purchases. Lynne read from her new novel, Cat Out of Hell, and she read from two sections near the beginning, “So you don’t have to know quite so much.”

Cat Out of Hell 300dpi (2)Lynne told us that the novel was commissioned by Hammer, a publisher of horror in the U.K. “I only wrote it because someone wanted it….Anything I’m asked to [write], I’m more likely to [write]….I like to write for a person.” She had never written in the horror genre before, but knew right away she wanted to write a comic gothic novel exploring the origin of the common phrase “cats have nine lives.” (Originally, her idea was for a story called Nine Lives, about a cat who had killed nine people. That’s not quite what happens in Cat Out of Hell.)

She knew from the beginning she wanted to use a pastiche structure, as she has long been a fan of “the phony documentary element of gothic novels,” which are often represented as a collection of letters and other documents (or, in the case of Bram Stoker’s Dracula, typewritten – a new technology at the time).

One concerned potential reader asked Lynne, “Does the cat die?” to which Lynne replied, “You’ll be much more worried about the dog.” (The dog is called Watson, so that his owners, Alec and Mary, can use Lynne’s favorite Sherlock Holmes line: “Come at once, if convenient. If not convenient, come all the same.”)

Lynne's American publisher, Melville House, made a video for the book's release. What do the cats think of all this?

Lynne’s American publisher, Melville House, made a video for the book’s release. What do the cats think of all this?

As for humor – Cat Out of Hell is quite funny – one audience member asked if Lynne laughed at her own jokes as she is writing. “Yes!” But humor is “high-risk: if people don’t find it funny then you’ve failed completely. And humor is very subjective.”

Structure aside, Lynne didn’t have the content of the story plotted out before she began writing. “If I don’t know where it’s going, the reader can’t possibly be ahead of me!” I’ve read a fair few mysteries in my time, and I’d agree with the author here – it would be rather difficult to guess where the story is going. You’ll just have to read it for yourself!

Other Lynne Truss books:

Eats, Shoots & Leaves: the zero-tolerance approach to punctuation

Talk to the Hand: the utter bloody rudeness of the world today, or, six good reasons to stay home and bolt the door

Making the Cat Laugh: one woman’s journal of life on the margins

The Lynne Truss Treasury: columns and three gothic novels

The passing of Terry Pratchett

Yesterday, the prolific and beloved fantasy author Terry Pratchett passed away. I found out late in the afternoon, and scrambled to put up a display of his bio and books before I left the library. Despite the fact that I’ve never read a whole Terry Pratchett book, I felt the loss, in that distant but no less real way one feels the loss of people one knows of but doesn’t know.

Except, with authors, we do know them: we know the output of their minds, their imaginations, their thoughts and ideas and convictions and feelings. Pratchett wrote some 40 Discworld books, as well as about 30 others, for adults and for teens. Readers will be discovering and re-visiting Pratchett’s writing for years to come, and even though he will not be writing any more, there is still a significant wealth of material to read and re-read. The existence of Pratchett’s books may or may not console his family and friends in their grief, but for readers, he still exists in thousands upon thousands of pages.

I am trying to think of writers that I have loved who have passed away, but, fortunately for me, many of them are still alive and writing (or were dead long before I came to their books). I remember hearing that Barbara Robinson (author of The Best School Year Ever) passed away in 2013, and of course there was Maya Angelou last spring. Musicians come to mind more readily: George Harrison in 2001, DeeDee Ramone in 2002 (I remember this only because I was supposed to see him in concert two days later), Levon Helm in 2012.

But like authors, musicians leave a legacy behind. The mind and talent that created a book or an album may be gone, but the words and the music remain.

goodomensSo although, when a friend lent me a copy of a Discworld novel* during my second year of college, I didn’t get into it, I’m going to try again: perhaps with Good Omens, perhaps with Dodger. If you have a favorite Terry Pratchett book to recommend, let me know in the comments.

*The same friend lent me Neil Gaiman’s American Gods right around the same time, setting me on course to enjoy many more of Gaiman’s books since then: Neverwhere; Stardust; Fragile Things; Coraline; The Graveyard Book; The Ocean at the End of the Lane; Fortunately, the Milk; Instructions, and, currently, Trigger Warnings.

3/14/15, edited to add these additional tributes:

What to Do When Authors Die,” Swiss Army Librarian (Brian Herzog)

On the Passing of Terry Pratchett,” Gavia Libraria, the Library Loon

Terry Pratchett,” xkcd (Randall Munroe)

4/13/15, edited to add: I have now read Good Omens and enjoyed its blend of fantasy and British humor immensely. Not sure what the next Terry Pratchett book will be but I’m open to suggestions.

Dogs in the library help boost literacy

The first I heard of therapy dogs in libraries was through the Library Link of the Day in July 2012, which was a short article (“Therapy Dog Helps Children Learn“) about a retired racing greyhound who visited libraries, nursing homes, and rehab centers. I sent it to a co-worker, who asked if I knew that “Lucy the READ dog” was visiting our main library and branch that very week? I had not known.

It turns out that dogs visiting libraries in order for kids to read to them or otherwise interact with them is becoming more and more common. Earlier in 2012, Library Journal posted a piece called “Therapy Dogs’ Presence Steadily Grows in Libraries.” Meredith Schwartz wrote about a public library in Wisconsin that welcomed Reading Education Assistance Dogs (READ); children participated in the “Read to a Dog” program to improve their literacy skills. A study at Tufts University showed that reading to dogs helped kids improve more than reading to humans. Colleges and universities have also begun bringing dogs in during finals week to help students de-stress by spending time with animals.

In a public library in Ohio, the Tail Waggin’ Tutors (handler/dog teams from Therapy Dogs International) visit the library once a month. The dogs are non-judgmental listeners, who are able to give children an un-intimidating environment for reading practice. They don’t interrupt or correct, and some of them are even happy to cuddle. (“Therapy Dogs Help Give Kids Reading Confidence,” 11/2014).

Research is beginning to show that “Psychological effects of pets are profound” (Boston Globe, 1/2015). Sy Montgomery wrote, “pet-assisted therapies help troubled children, people with autism, and those suffering from Post Traumatic Stress Disorder and drug addiction. Pets help normalize brain chemistry.”

Service dogs are even sometimes used in schools to identify and help stressed-out students (“Stressed? This Dog May Help,” New York Times, 10/2014), though service dogs are in a different category than therapy dogs; they’re trained more extensively and covered under the A.D.A.

Sudo with her Dog BONES bandanna

Sudo (and her new friend Daisy) with her official Dog B.O.N.E.S. bandanna at the end of the third class.

Here in Massachusetts, there’s an organization called Dog B.O.N.E.S. (Dogs Building Opportunities for Nurturing and Emotional Support) that trains volunteer handler/dog teams and helps organize visits to schools, libraries, nursing homes, assisted living facilities, hospitals, colleges and universities, and other organizations that request a team. This winter, despite the frequent blizzards, my husband and I and our greyhound, Sudo, completed a three-session training course with Dog B.O.N.E.S. Unfortunately, Sudo is a little skittish with children and wouldn’t be a good “read dog” for younger kids, but I hope that some of our classmates, instructors, or other Dog B.O.N.E.S. volunteers can visit our library this year. Meanwhile, we’ll look for opportunities to bring her to visit adults who might enjoy the soothing company of a calm, friendly dog.

Massachusetts libraries interested in having a team from Dog B.O.N.E.S. visit should contact the organization through the e-mail address on their website. Dog B.O.N.E.S. teams are insured in Massachusetts.