MLA 2017: Charting Our Course, continued

This is part II of my recap of the Massachusetts Library Association (MLA) Conference on May 23. Read part I here.

Mind in the Making: Creating Play & Learn spaces at your library

Katrina Ireland-Bilodeau (Northborough Free Library), Mia Cabana (Jones Library, Amherst), Steve Fowler (Bellingham Public Library)

Mind in the Making (MITM) is an MBLC/LSTA grant that all three of the presenters’ libraries applied for and won; they presented about how they used the grants at their libraries. Mind in the Making: The Seven Essential Life Skills Every Child Needs is also a book by Ellen Galinsky of the Families & Work Institute.

MITM is an “effort to share the science of children’s learning with the general public, families and professionals who work with them” – including, of course, librarians. Why libraries? We already have engagement (parents bring their kids) and community partnerships (people trust libraries).

Katrina, Mia, and Steve all shared wonderful ideas they had implemented in their libraries, from making changes to the physical space, to buying new furniture and toys, to incorporating educational tips into storytimes and other children’s programs. Here are some of the ideas they put into action:

  • Repurpose under-utilized space
  • Refresh rooms with new carpets and paint
  • Define different play zones for different ages
  • Borrow ideas from children’s museums (the Fall River Children’s Museum was name-checked; I recently saw a “mouthed toys bin” at the Boston Children’s Museum)
  • Get new furniture and toys to fuel imaginative play
    • A “dramatic play center” can be a puppet theater, grocery store, bank, farmer’s market, doctor’s office, and more – rotate themes regularly
    • Train tables are always popular!
    • Lakeshore and Playscapes were mentioned, but if you don’t have a budget, look for donations or see if a local vocational school can build something that you can buy for the cost of the materials
    • MagnaTiles are “one of the most imagination-fueling toys” and good for all ages
    • Blocks and animal figures are a must-have. Get alphabet blocks in other languages – reflect your community
  • Incorporate play into storytimes
  • Label toy bins with pictures of the contents (for kids) and educational tips (for caregivers)
  • Make connections with other community organizations
  • Is a plain or ugly surface showing, like the back side of a shelf or desk? Cover it with felt and make a felt board. (Or make a chalk board or a magnetic board…)
  • Move underused collections around; one library put their parenting collection on a mobile cart so they can bring it in to children’s programs for caregivers to browse
  • Vroom cards were also mentioned (“Vroom turns shared moments into brain building moments”)

Screenshot of tweet about color maze

Screenshot of tweet about toys and research

Screenshot of several tweets about Mind in the Making

Screenshots of tweets from Mind in the Making session

As the libraries made the changes mentioned above, library staff saw changes in their children’s spaces: parents engaged with their children more, there was less arguing over toys, spaces were less messy because kids were better about cleaning up (“a place for everything and everything in its place” only works if everything has a place).

It’s not enough to get a bunch of new toys – there has to be intentionality. Librarians can model how to make connections between play and learning (for young children, play is learning) so caregivers can do the same.

YA Smackdown

During the “YA Smackdown,” about a dozen of us sat around on chairs and on the floor in one of the unused rooms at lunchtime. Prompts were pulled out of a box and anyone who had something to contribute spoke up. It was “a fun, low-key environment,” as promised. A comprehensive set of notes [PDF] are available from the MLA YSS wiki, so here is just a sample of our discussion from my notes:

Q: What’s the most successful Banned Books Week display you’ve done or seen?

A: (1) Covering book covers with brown paper and writing the reasons the books were banned on them (language, sex, violence, talking animals, etc.); (2) Making new book covers that illustrate the opposite of the book’s title (e.g. David Levithan’s Two Boys Kissing becomes Two Boys Not Touching At All).

Kindness rocks: Be kind. Everyone matters.

I actually found one of the “kindness rocks” a few months ago!

Q: How do you encourage kindness?

A: Model it! Say hello to teens when they enter, goodbye and “hope to see you again soon” when they leave (even/especially if they’re being kicked out). Participate in the Kindness Rocks project, which leaves kind messages painted on stones for people to find. Don’t allow insults (“Did you mean that as an insult? You can’t say it”).

Q: How do you connect teens with community resources?

This can be tricky, but one good idea used by Mattapoiset is to create a binder full of resources in the teen area. They can look through it without checking anything out, and take copies of anything they might need.

Q: What’s your favorite part of the day?

Coffee! No, seriously, readers’ advisory – “let’s go browse” the shelves to find some books. When teens come up to ask questions. Ordering books, receiving and unpacking new books.

Q: Recommended books with good racial/ethnic diversity?

A: The Hate U Give by Angie Thomas, The Upside of Unrequited and Simon Vs. The Homo Sapiens Agenda by Becky Albertalli, the Ms. Marvel graphic novels, The Inexplicable Logic of My Life by Benjamin Alire Saenz, The Lotterys Plus One by Emma Donoghue (for tweens and up), The Sun Is Also A Star by Nicola Yoon, Midnight Riot by Ben Aaronovitch (first book in the Rivers of London series – for older teens and adults).

Step Into Your Office: The Library as a Coworking Space

Susannah Borysthen-Tkacz (Cambridge Public Library), Gregor Smart (Boston Public Library – Kirstein Business Library and Innovation Center), Patrick Yott (Northeastern University Libraries)

Susannah moderated this session, guided by the overarching question “Is coworking a novelty or a profound shift in how we do things?” Statistics indicate that more and more of the workforce is made up of entrepreneurs, “solopreneurs,” and nontraditional workers. How can the library best serve these people?

One type of place we can take inspiration from is paid co-working spaces, like Workbar, which offer physical space (sometimes with 24/7 access), open work space, desks, locking file cabinets and storage space, meeting rooms, phone rooms, mail, a dining area, event space, and access to the other members to create an instant network and encourage “accelerated serendipity.” Co-working spaces aren’t free, though, so many people may choose to work at the library instead.

The library may not be able to offer all of the things that co-working spaces can, but we have one thing co-working spaces don’t: librarians. Most co-working spaces are unstaffed, and don’t offer research help or access to databases or other resources.

twitter-coworking2

Gregor and Patrick talked about the changes that have been made at Kirstein and Northeastern’s Snell Library, respectively. Gregor said that people want spaces for small meetings, webinars, learning languages, etc; it’s constantly a challenge to meet demand for collaborative workspaces. Both libraries use moveable screens (or, better yet, moveable whiteboards) so people can reconfigure the space as needed. Built-in alcoves are first-come, first-serve, while meeting rooms and work stations (Macs loaded with specialized software like Garage Band, PhotoShop, and Illustrator) can be reserved. Large event space can be rented.

Screenshots of tweets about co-working spaces in libraries

Most libraries won’t have a budget for a major redesign like Kirstein and Snell, but there are ways we can serve those who are seeking space to work solo or collaboratively. In fact, “Demand is higher for space than collections” might be the theme of most of the sessions I attended at MLA this year, from “Transforming Teen Spaces” to “Mind in the Making” to “Step Into Your Office.”

Screenshot of coworking tweets

If there’s any space in your library that is under-utilized (and have you weeded your print reference collection yet??), see if you can carve out spaces with movable screens. If you are buying furniture, make sure it moves too. Consider: is your food & drink policy friendly to people who use the library for long stretches of time? What is your policy on cell phones? (On Wednesday, there was a session about Private Talking Spaces from the Harvard Library Innovation Lab. I am curious to know more!)

That was the last session of the day for me. I enjoyed reading tweets from the other sessions throughout the day and afterward; the conference hashtag was #masslib17 if you want to catch up via Twitter. Did you go to the conference? What were your most exciting/useful/important takeaways?

 

 

MLA 2017: Charting Our Course

Conference days are long and tiring, but energizing too: It’s great reconnecting with former colleagues, classmates, and other librarian acquaintances and friends from committee meetings, other conferences, etc., and sometimes putting a face to a name from e-mail or Twitter. (The official hashtag for the conference was #masslib17.) And of course, there are always plenty of new ideas to steal borrow and resources to consult.

This year I made the most of my one day of MLA, starting with an 8:30am session and including the “YA Smackdown” during lunchtime. Without further ado…the recap!

Why Don’t Patrons READ Library Signage? Graphic Design and Libraries

Presented by Larissa Farrell (YA) and Jessica Lamarre (Children’s) from the Duxbury Free Library, and Jed T. Phillips (Tech & User Experience) from the Ames Free Library

Fonts Matter example "You'll Always Be Mine" in two fonts

From the Duxbury presentation slides. Fonts matter!

This presentation was not about wayfinding signage, but about advertising and PR. Duxbury has a six-person marketing team, including one person from each department; they meet quarterly (at least) for some big-picture discussion, and work together to ensure a cohesive look across platforms (print, facebook, instagram, etc.). They suggested getting a mid-range digital camera that all library staff could use, to ensure a minimum photo quality.

The presenters explained pixels, resolution, file types, and hexidecimal (“hex”) colors, and then shared their favorite sources for free licensed fonts (fontspring.com, fontsquirrel.com) and copyright-free images (pexels.com, Google Creative Commons search, Canva, unsplash.com, pixabay.com, NASA, LOC, NYPL, Smithsonian). Remember, a picture’s worth a thousand words – but not clipart. (“Clipart is not ideal.” “Do not use clipart.”) Images, illustrations, and fonts will all begin to look dated over time, so if your library uses a template, consider refreshing your look every few years.

Screenshot of tweet: avoid comic sans and papyrus

All three presenters use the online design program Canva; libraries can get free business accounts that up to six people can use. In addition to Canva (and Canva Design School), other graphic design programs and software include Microsoft Publisher, Adobe Photoshop or InDesign, and classes through Lynda.com.

In addition to basic technical information and specific software recommendations, the presenters also discussed the principles of graphic design, and recommended Chip Kidd’s book Go: A Kidd’s Guide to Graphic Design, which I also recommend as both an intro and a refresher.

Screenshot of tweet: form after function. Hierarchy.

Additional takeaways: Make your entrance(s) welcoming. Remember that “Where is…?”-type signage can advertise your collections and services, as well as helping people orient themselves and find what they need.

Screenshot of a tweet: Clipart is not ideal.

Transforming Teen Spaces

Presented by Jennifer Forgit from the Cary Memorial Library in Lexington and Katrina Ealy from the Holbrook Public Library

While support for teen collections has grown in many libraries, spaces and programming haven’t necessarily. YALSA policy supports a space that is exclusively for teens (see YALSA’s Teen Space Guidelines). If you don’t have a dedicated teen space in your library, where do the teens congregate? Can you make that their space? Repurpose underutilized space or move things around. (Have you weeded your print reference collection lately? Really, really weeded it?)

In Lexington, Jen was part of a very long process culminating in a major shift that included renovation. “Lots of support means lots of stakeholders”: library director, staff, trustees, Teen Advisory Board (TAB), town facilities department, Friends, Foundation, architect, library patrons & donors. They were ultimately able to move adult fiction upstairs with the rest of the adult materials and create a teen space downstairs, on the same floor as the Children’s department, which made sense to most people: Jen said she encountered less resistance to change than she’d expected.

Both Jen and Kat recommended getting input from teens. Jen advised keeping your teens involved throughout the process: dreaming, planning, decision-making, fundraising, installation. Get them involved early. But don’t make promises you can’t keep. Get feedback on choices you already know are “safe” (e.g. furniture in your price range – but let them pick the color). Furniture and shelving on casters is a great idea, so the space can be reconfigured for different uses.

Screenshot of tweet: Teens love to sit on the floor. Get a cool rug.

Kat works at Holbrook now but presented about her former workplace, the South Yarmouth Library, which is a very small library in an old sea captain’s house. They were able to take over the Friends’ book sale room (“They made about five dollars a week”) to create a space for teens: they stripped old wallpaper and put on fresh paint, got a new rug and some furniture, and added cheap, cute decorations that can be replaced every so often. They didn’t have much of a budget – just enough to cover the rug and furniture – but “small changes can make a big difference.”

Once you’ve designated a teen space, post clear signage: Lexington’s Teen Space sign is about six feet tall and reads, “This room is exclusively for the use of library patrons who are in 6th-13th grade. Others are welcome to get books and other materials from the Teen Space, but please do not linger in the room.”

Advocacy tips:

  • You can use American Fact Finder to look up population stats for your town. According to the 2015 American Community Survey, about 22.5% of Arlington’s population is 19 years old or under; nearly 10% are between 10-19 years old. That’s a not-insignificant chunk of the population.
  • The #1 reason teens try drugs is boredom (followed by anxiety and loneliness). We can help with that!
  • If someone objects, “But there aren’t any teens who use the library,” reply, “If you build it, they will come.”
  • Further resources: Teen Spaces: the step-by-step library makeover by Kimberly Bolan; VOYA’s YA Spaces of Your Dreams Collection edited by Anthony Bernier; and the aforementioned Teen Space Guidelines from YALSA.

Screenshot of two tweets about teen population stats from American Fact Finder and "if you build it, they will come"

Slides and notes from the Youth Services Section presentations are or will soon be available at the MLA YSS wiki. (Here is the MLA Conference 2017 link.) Stay tuned for my next blog post(s) on Mind in the Making, the YA Smackdown, and Step Into Your Office: The Library as a Co-Working Space.

Oh – and the Robbins Library Book Cart Drill Team finally won a much-deserved first place award! Watch the video.