PLA, day three: “The big ideas of the Internet were beautiful”

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Tim Wu at PLA

Tim Wu is a lawyer who clerked for a Supreme Court justice, worked at a Silicon Valley startup, then moved into academia; he’s now a professor at Columbia and a columnist for the New York Times. But if his name rings a bell for you, it’s probably because he coined the term “Net[work] Neutrality” in 2003.

The fundamental idea of Net Neutrality, said Wu, is that the user should decide what the internet is. The carrier (Internet Service Provider, or ISP) shouldn’t get in the way. ISPs should be “a medium in the true sense of the word medium, respecting the wishes of those on each side.” They should be “faithful agents” providing reliable service, not blocking, discriminating, or censoring.

The federal government adopted Net Neutrality as a rule under the Bush administration, but the Trump administration killed it (though it’s likely to return under the next administration). Why were they focused on that? “Free flows of information can be very threatening to those who wish to consolidate their power. The censorial instinct remains very strong.”

The next issue threatening our democracy, said Wu, is the “crisis of attention.” (His newest book is called The Attention Merchants: The Epic Scramble to Get Inside Our Heads.) “Our attention has become our scarcest and most valuable resource…[and] when you have a purely attention-based business model, the competition runs to the bottom. It’s not who can be the most accurate, it’s who can capture attention.” 

As Cory Doctorow says, if you’re not paying for the product, you ARE the product. Wu put it differently, as he described an 1830s New York newspaper publisher’s idea to re-conceive the audience as a product to sell to advertisers. The advertising model, he said, is “the harvesting and resale of human attention.” And this is the “original sin” of nearly all of the Internet’s giants: they “embraced advertising as their only business model and tied themselves business to attention harvesting.” (Wikipedia, as a recent New York Magazine article pointed out, is an exception.) This, despite Google founders’ early recognition that “advertising-supported search engine will always be biased, always serving two masters (users and advertisers) and cannot be expected to produce reliable results.”

The dark consequences of this setup are clear, with new examples in the news every day (most recently, the Facebook/Cambridge Analytica scandal). Sites and platforms based on an advertising model are driven to capture people’s time and attention, and to learn more about them in order to offer targeted ads – or to manipulate them.

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“We’re at a moment in our democracy…information flow has changed how this country is governed.” What can be done? What should be done? Wu asked. Whose responsibility is it, who are the trustees of our time? He argued, “The largest information intermediaries of our time…must start operating with a true sense of fiduciary public duty or face regulatory consequences….The goal of aiming for truth is something that the tech industry needs to learn right now. The time has come.”

For the final two programs of the day, I indulged my YA-loving side. First was “How to Adult: Teaching Life Skills to Teens” presented by Kayla Marie Figard of San Mateo County Libraries and Elizabeth “Biz” Tanner of the County of Los Angeles Public Library. Their “How to Adult” programs teach “life hacks,” i.e. necessary life skills like healthy cooking, public speaking, car maintenance, etiquette, time management, organization, stress management, mindfulness, finding a first apartment, money management, self-defense, first aid, laundry (and sewing and mending), and the list goes on!

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A slide from “How to Adult” shows a word cloud of some popular topics

The presenters provided many short activities (tongue twisters for public speaking; a “multitasking is a myth” task) and a very handy program planning worksheet (see below). Some of their workshops for teens were single events, while others were a series. Nearly all included food, a surefire way to boost attendance at any program. Librarians ran some workshops, while others were conducted by outside presenters. With some research, you can find willing partners, like county/city/town departments, credit unions,  and local businesses; some presenters may come for free, others may charge a fee.

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Program planning worksheet

To decide on the topic(s), ask teens what they want to know! Think about your own young adult life – what did you wish you had known, and what surprised you? Talk to teachers at local high schools – they will know what school does(n’t) offer and where students’ knowledge gaps are.

Along with planning and running the programs, the presenters discussed evaluation and measuring outcomes – required for grant-funded programs, but good for every program. They suggested: (1) determine anticipated outcomes, (2) ask: do the programs teach teens something? Do they feel better prepared for adulthood? (3) conduct pre- and post-program surveys to assess growth.

This was an excellent program: the presenters were good speakers, and came prepared not just with their slides, but with copies of their worksheets, planning documents, examples and activities from their workshops. A+!

For the very last PLA program, I went to the YA Crossover, or “AAP Crossover Appeal: Books that Work for Teens and Adults.” Despite the program’s title, it didn’t really focus on the “crossover” aspect so much as the teen aspect, except in the sense that some of the audience had read some of the authors’ books as young adults, and still loved them.

Luanne Toth of School Library Journal moderated the panel of four authors: Ally Carter, Carolyn Mackler, Gayle Forman, and Ashley Woodfolk. Woodfolk is a debut author (The Beauty That Remains), and the other three are further into their careers. Mackler’s most recent book, The Universe is Expanding and So Am I, is a sequel to The Earth, My Butt, and Other Big, Round Things (a Printz honor book in 2004).

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Here are a few quotes and paraphrases from the panel:

  • “I write about young people but I don’t write young stories” -Gayle Forman
  • “Young people are given license to feel your feelings.” There’s this idea that as you age you don’t feel things as strongly/intensely. You do have to moderate your feelings but you do have them. Satisfying as a writer and a reader. -Gayle Forman
  • “A lot of what happens in high school shapes your adult life….And you don’t really get it until you get older.” YA writing is cathartic because it helps revisit and dissect what happened & what you felt. -Ashley Woodfolk
  • “The world would be a lot better if we all read more broadly and more representatively.” -Ally Carter
  • “Libraries are our outposts in every corner of the country” (some places don’t have bookstores or people can’t afford books) -Ally Carter
  • “Encourage people to read everything…a kid might want to read something you won’t expect they want to read. Find out what a kid wants/needs” – Ashley Woodfolk
  • “Every book is a mirror. No matter how different somebody is from you, there is still an emotional through-line.” -Gayle Forman

And that is a wrap! See all PLA 2018 posts here. I’m so glad I had the opportunity to go to this conference, and I think I made the most of it, attending a variety of sessions and programs. I do wish I had a Time-Turner and could have been to even more. If you were at PLA, or followed along via a great blog or Twitter thread, please share your favorite links!

 

 

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PLA Conference 2018: Imagine the Possibilities

IMG_20180321_160127Despite “winter storm Toby,” PLA went more or less as planned. Over the next week or so, I’ll be condensing and revising my sixteen (16) pages of notes into a more easily readable, digestible format to share here, but for now, here is an outline of my conference activities:

Wednesday: Drove from the Boston area to Philly. Definitely not the worst weather conditions I’ve ever driven in, but bad enough to keep lots of people off the road, so no traffic! Arrived safely and in good time, checked in at the hotel, and went to the convention center to sign in and walk through the exhibit hall. Met some friendly vendors (especially from Charlesbridge and Candlewick), and picked up several Advanced Reader Copies (ARCs).

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Adult fiction and nonfiction

 

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YA and children’s

Thursday: Started bright and early with the morning’s “Big Ideas” talk, with author Elizabeth Gilbert. The exhibit hall opened up after her talk, and I was able to meet a few authors and pick up a few more galleys (Bob by Wendy Mass and Rebecca Stead!). Then I caught a quick (20-minute) talk at the PLA Pavilion about “Every Child Ready to Read (ECRR): Play in the Library,” and – on the other side of the exhibit hall – caught part of the AAP Children’s Publishers Book Buzz, where we heard about upcoming titles.

For the first program of the day, I chose “Talking is Teaching: Opportunities for Increasing Early Brain and Language Development,” where we heard about a partnership between the San Francisco Public Library and Too Small to Fail. Then I zipped back into the exhibit hall to meet Simon Winchester and pick up his upcoming book, The Perfectionists. Lunch, and then the first afternoon program, “Push Comes to Shove: Supporting Patrons of Color in Your Institution.” At the break between that session and the next, I caught some of the AAP Adult Publishers Book Buzz. Finally – and this was the hardest time slot to choose a program, because so many looked so good – I went to “Lost in the Library? Never Again with User-Centered Design.”

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Friday: Another visit to the PLA Pavilion for a quick session on “Early Literacy Enhanced Storytimes: Intentionality is the Key,” then over to sit in on part of the Children’s Book Buzz. (I ran into an old acquaintance from publishing, Juliet Grames, who is now working for SoHo Teen!) The morning program I had planned to go to, “Re-envisioning the Library: Engaging Staff and Building Capacity for Change” with Maureen Sullivan had been cancelled, so I went to “The Path to U.S. Citizenship Can Start at Public Libraries” and learned about U.S. Citizenship and Immigration Services.

Following a tweet from NYPL Recommends, I went to visit Gwen and Frank to talk about books, and I might have been on a podcast. (Do you listen to NYPL Recommends? Let me know!) They were excellent to talk to (and they were handing out neat “The Librarian Is In” buttons). I grabbed a quick lunch from Reading Terminal, then sat on the floor to listen to some of the Adult Book Buzz before it was time for the afternoon programs: “Refuting the Idea of ‘Neutral’: Supporting Civic Engagement & Information in the Library” and “The Information Needs of Citizens: Where Libraries Fit In,” the latter with Lee Rainie of the Pew Research Center.

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Saturday: Started the day early with the final “Big Ideas” speaker, Tim Wu, at 8:15. Two more sessions after that – “How to Adult: Teaching Life Skills to Teens” and “AAP Crossover Appeal: Books That Work for Teens and Adults” – and we were packed up and on the road back home.

IMG_20180322_203438Throughout the conference, I met library people from all over. I tried to strike up conversations everywhere, and met people from Grand Forks, North Dakota; Peterborough, New Hampshire; The Portland (ME) Public Library; Arkansas; New York (the Brooklyn Public Library and the NYPL); and Calgary, Canada. The Convention Center itself was also great: easy to navigate, pretty temperate (many conference centers are either overheated or like refrigerators), and full of art. And the section of Philly where it’s located is on that lovely, lovely grid, which makes it so easy to get around. Overall, a great conference!

New year, new look (and ALA YMA!)

After several years (long enough that the theme I’d been using, Misty Lake, was retired), I’ve chosen a new WordPress theme to have an updated look. (In real life, I also got a haircut, new glasses frames, and a new job. So. Changes.) Please let me know if something isn’t working the way it should!

As part of my new job, I get to work in Children’s Services, and I am loving it! I am “upstairs” at the adult services desk most of the time, but I work “downstairs” in children’s once a week. Neither desk is as busy as the library where I worked before, which is nice for me as I learn on the job. So far, projects have included cataloguing the storytime collection and organizing and updating booklists by topic/theme/genre and age/grade/reading level. (I’m making booklists “upstairs” too – read-alikes for book group selections.)

There are definitely some different questions in children’s, and some of them are much more serious and emotional than any I encountered working at the adult desk; for example, twice in less than two months I’ve helped people find books to help explain death and grief to their young children. I’m also working hard to familiarize myself with books for younger readers, particularly the chapter books and early middle grade books. A self-assigned project I’m working on is to read all of the 2017/2018 Reading Rocks books, a program for fourth- and fifth-graders in the town. (I made a new tag for it in LibraryThing; I’ve read 5 out of 20 so far.)

Big news in the children’s/YA world today is, of course, the ALA Youth Media Awards (YMA), including the Newbery, the Caldecott, and the Printz. The live stream of the announcement was here, and the award and honor books are listed below the video. As usual after the announcements, I celebrate the titles I read and enjoyed (this year: A Different Pond, Piecing Me Together, The Hate U Give, Saints & Misfits, The Eyes of the World) and start requesting those I haven’t (Wolf in the Snow; Hello, Universe; Crown: An Ode to the Fresh Cut; Long Way Down; The First Rule of Punk; We Are Okay).

Did you watch the ALA Youth Media Awards? Which winners did you cheer? Are there any books you wish had gotten awards or honors that didn’t? Which books have you added to your to-read list?

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Goodbye, Misty Lake theme. So long, and thanks for all the fish.

Fake News, a.k.a. Information Disorder: an ongoing reading list

Since before the first Libraries in a Post-Truth World conference at the beginning of this year, I’ve been keeping a list of relevant articles. This list has expanded to include books, studies and reports, and other materials, and I am sharing it here. If you have relevant materials to add, please leave a comment here. If you would like to use this list for library programming, teaching, or related work, please feel free – I’d love to know about it if you do.

Though “fake news” is a term most people recognize these days (unfortunately), it is not the best term to use, for reasons Claire Wardle and Hossein Derakhshan state in their Council of Europe report:

We refrain from using the term ‘fake news’, for two reasons. First, it is woefully inadequate to describe the complex phenomena of information pollution. The term has also begun to be appropriated by politicians around the world to describe news organisations whose coverage they find disagreeable. In this way, it’s becoming a mechanism by which the powerful can clamp down upon, restrict, undermine and circumvent the free press.
We therefore introduce a new conceptual framework for examining information disorder, identifying the three different types: mis-, dis- and mal-information.

Misinformation is when false information is shared with no harmful intent; disinformation is when false information is shared to cause harm; and mal-information is when genuine information is shared to cause harm (e.g. by moving it from the private to the public sphere). Unfortunately, again, we are dealing with all three today (plus satirical sources like The Onion, which are the only good kind of fake news).

Fake News a.k.a. Information Disorder: A Resource List

Again, feedback is welcomed; please let me know if you use this list, or have anything to add. I am particularly interested in using the rise of interest in the topic of fake news to advocate for librarians in schools, as they are the ones who do the important work of teaching research skills, critical thinking, information literacy, and media literacy.

 

Reviving the lost art of repair

In early September, the article “Libraries and the Art of Everything Maintenance” (Megan Cottrell, American Libraries, 9/1/2017) was the Library Link of the Day. The article featured a few public libraries that partnered with organizations such as Repair Cafe  and Fixit Clinic to encourage the repair of broken items, and teach people how to repair their own things.

There is so much to love about this idea. Together, libraries and Repair Cafe/Fixit Clinic:

  • help build a more sustainable world
  • fight the “throwaway” culture of obsolescence
  • encourage an interest in how things work
  • teach useful skills

For the past several years, libraries have been talking about Makerspaces – and in some cases, carving out space and buying 3D printers. While I think that 3D printers are amazing for specific purposes (like making teeth), I’m afraid a lot of them are used for churning out cheap plastic junk. They may serve as an introduction to design and robotics, which is not to be discounted…but I think the repair cafe/fixit clinic idea is so much more useful. After all, learning a skill comes easier when you have a purpose: learning a coding language, for example, will probably be a wasted effort unless there’s something you want to make with it.

In this scenario, a broken item – lamp, toaster, necklace, scooter – provides motivation for learning, the library provides space and coordinates the event, and the Repair Cafe or Fixit Clinic provides the volunteers (who may bring the tools of their trade with them). In the AL article, Cottrell writes, “The goal of the U-Fix-It Clinic [is] allowing people to repair broken items instead of throwing them away, but also inspiring them to learn more about the products they consume and how they work. The event is part of a larger movement across the globe working to help keep broken items out of landfills and revive the lost art of repair.”

Knowing how things work – and how to go about fixing them – is empowering; it’s useful knowledge.  In a piece for WGBH, “‘Fixit Clinics’ Help People Revive Their Broken Items,” Tina Martin interviewed the founder of Fixit Clinics, MIT grad Peter Mui, who said, “There’s a sense that [people] don’t have a choice when something breaks, there’s no repair people left anymore to fix this stuff.”

Mui wrote a guest blog post on ifixit.org, saying, “Once people start repairing, they start asking questions like ‘What went wrong?’, ‘Can it be fixed?’, and ‘How might it have been designed differently to avoid breaking in the first place?’ That last question is where we’re ultimately going with Fixit Clinic: to encourage products designed with maintenance, serviceability, and repairability in mind.”

As the things we use on a daily basis have become more complex (sometimes by necessity, sometimes not), design has become more opaque. I often think of Don Norman’s The Design of Everyday Things while I’m working at the reference desk, explaining the “hamburger menu” to a patron, or helping them locate the miniscule, hidden power button on our new laptops. They often apologize, and I tell them it’s not their fault – it’s poor design. But as more and more of our things have microchips inside them, instead of parts we can see and tinker with, we’ve forgotten how to open things up and explore; we’ve given up on figuring out how things work – or why they stop working.

The mentality behind the Repair Cafe and the Fixit Clinic addresses these problems in a tremendously useful way. The Repair Cafe “About” page explains, “We throw away vast amounts of stuff….The trouble is, lots of people have forgotten that they can repair things themselves or they no longer know how. Knowing how to make repairs is a skill quickly lost. Society doesn’t always show much appreciation for the people who still have this practical knowledge, and against their will they are often left standing on the sidelines.”

The Fixit Clinic’s mission has similar themes: “Fixit Clinic conveys basic disassembly, troubleshooting, and repair skills using peoples’ own broken things as the vehicle. By sharing these skills while transferring them to others we teach critical thinking through the lens of our relationship to consumption and sustainability. We strive to demystify science and technology so that we can ultimately make better policy choices as a society.”

A community learning experience that brings people together to share skills and tools, and repair items that would otherwise end up in landfills and be replaced with new things: this is a perfect program for libraries to host. The Cambridge Public Library has partnered with the Repair Cafe in Cambridge already; I’d love for our library to do this as well, and I’m keeping the idea on the back burner. (The front burners are already occupied: I’ve just launched a cookbook club this fall, which is wonderful but a lot of work. If only we had more staff…)

Related:

The end of repair? 3/11/2013

The extinction timeline, 12/29/2014?)

 

NELA 2017: Virtual attendance via Twitter

At every library conference, there are a few good souls who tweet key ideas, soundbites, stats, pictures of slides, and other tidbits from the sessions they attend. I didn’t go to the New England Library Association annual conference this year, but I did follow it on Twitter.

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A few key themes emerged:

Media: A “silver spot” (not so much as to be a lining) of the 2016 election is the resulting heightened awareness of fake news and the importance of media literacy. A related point is that news organizations, pressured by the 24-hour news cycle and the lure of clickbait (clicks = revenue), may opt to cover “Twitter fights” instead of paying journalists for real field reporting.

Allyship and “neutrality”: As my co-worker tweeted, “Taking a neutral position is taking a position”; it supports the status quo. Being an ally for historically marginalized populations may be uncomfortable – “You’re going to mess up. That doesn’t mean you shouldn’t try.” It is not your first reaction but your second that makes you an ally. Be willing to be uncomfortable, be willing to listen with openness and compassion.

Ch-ch-ch-changes: Think outside the box, move things around (mobile furniture!), try new ideas – and don’t use the “we tried it once and it didn’t work” excuse. When was the last time you tried? Changes in staff, the community, or technology may make an idea that failed last time succeed this time. This applies to workflows as well. Why do we do the things we do the way we do them? Does the original reason still apply, or would doing things a different way make more sense now (and serve patrons better)?

Library, community, and social media: Social media is more of a conversation than a lecture; use the library social media accounts (Facebook, Twitter, etc.) as an engagement tool, not just a marketing device. PC Sweeney, political director of EveryLibrary, advised libraries to “build a critical mass of supporters before you need them,” raising awareness and encouraging advocacy. (EveryLibrary is “the first and only national organization dedicated exclusively to political action at a local level to create, renew, and protect public funding for libraries of all types.”) It’s also important to “speak the language of your audience,” for example, “We need to protect all Americans’ rights to access their libraries.”

Statistics: “What you measure, you pay attention to.” And you pay attention to what you measure.

Kids and reading: “Kids know what books are right for them.” They can close a book at any time if they are scared or confused.

It sounds like the author talks – Ann Hood, Adam Gidwitz, and Garth Stein – were all wonderful, as well.

Thanks to those NELA participants who tweeted from the sessions!

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Libraries in a Post-Truth World: The Conversation Continues

Back in January, there was a one-day conference called “Libraries in a Post-Truth World,” where panelists, presenters, and participants discussed the problem of “fake news,” the spread of misinformation/disinformation, the nature of truth, and what role librarians can play to help boost information literacy and media literacy. (And more. It was a pretty packed conference. See blog posts one | two | three.)

Another conference this month grew out of that one; the Massachusetts Library Association (MLA) Intellectual Freedom / Social Responsibilities Committee planned it, and it was held at Tower Hill Botanic Garden in Boylston, MA, which is by far the most beautiful place I’ve ever attended a conference.

View of Wachusett from Tower Hill Botanic Garden
View from Tower Hill Botanic Garden

The first speaker was Gail Slater, General Counsel for the Internet Association, based in Washington, DC. She had also spoken at ALA’s Midwinter conference in Boston, where she said she realized that “Librarians are the first responders and guardians of the Constitution” (a nice way to win over your librarian audience right away).

Slater’s topic was “The Right to Be Forgotten: Rulings in the EU, Their Impact on Global Internet Companies and Pending Legislation in the United States.” She spoke about “a wave of public policy challenges” to do with the internet now; one of the key questions is about internet companies’ (“online intermediaries”) responsibilities in terms of content posted by users. At the moment, Section 230 of the Communications Decency Act protects them from liability, but this “safe harbor” law may change.

Slater then moved on to speak about the Right to Be Forgotten. In a key case from Spain in May 2014, the European Court of Justice ruled that search engines are responsible for the content they point to. People in the EU have the right to be forgotten; they can petition Google to de-index links to content about themselves, as Mario Costeja Gonzalez did in the Spanish case. The information itself still exists, but a search engine won’t bring it up.

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A hanging plant, Tower Hill Botanic Garden

Google handles these requests, weighing the public’s right to know against the individual’s right to privacy. Slater explained that in the EU, they place a higher value on the right to privacy, while in the US, we place a higher value on the right to know and free speech. This is “one of the bigger issues” on the geopolitical scale.

During the Q&A, someone asked a very good question: If a person can claim the Right to Be Forgotten or right of erasure, can a corporation claim it? Slater thought there were two reasons this was unlikely, even in the EU: first, the definition of a “data subject” is an individual citizen, not a corporation; and second, the request itself would become a news event, reminding everyone of the original story that the corporation is trying to erase.

Someone else asked what librarians can do about some of these issues. Slater said librarians can speak out about the importance of speech and the right to know. In the EU, privacy is considered a human right, but free speech is important too. She spoke of these as “competing equities” that require a careful balance.

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Turtle fountains in the Winter Garden, Tower Hill Botanic Garden

The second speaker was Shawn McIntosh, Assistant Professor of English and Digital Journalism & Communications at Massachusetts College of Liberal Arts. His topic was “Journalism Today: Learning to Trust the First Rough Draft of History.” Unlike Slater, he read a prepared speech, in the manner of a formal lecture. Rather ironically, he quoted Jay Rosen: “Journalism is a conversation, not a lecture.”

McIntosh spoke about what has and hasn’t changed in journalism. “Fake news” isn’t new, of course – there has always been propaganda, biased and partisan writing, and satire. However, “Willingness to accept the lies or spin them as ‘alternative facts’ or not caring is new.”

McIntosh said that his background in strategic communications (a.k.a. PR, a.k.a. “the dark side”) had been helpful: knowing how and why persuasion works, and how attitudes can be impervious to change even/especially when confronted with facts gives perspective to the news climate today. “Beliefs,” he said, “eat facts for lunch.” Research shows that presenting facts to counter someone’s beliefs does not work to change their minds (a disappointing thing for a roomful of librarians to hear).

Over the past few decades, McIntosh said, there has been a broad shift that is “dangerous to our civic and cultural life,” an erosion of public trust in experts and institutions. Journalists are seen as biased and untrustworthy sources. (Librarians, on the other hand, enjoy a high degree of social trust.)

Tree with fall foliage
A tree with fall foliage, Tower Hill Botanic Garden

What are the obstacles? Journalists are overworked and underpaid, and employees and coverage are being cut back, so there is more use of wire service content and less reporting on local issues. Less advertising leads to more cutbacks in a downward spiral. And the 24-hour news cycle certainly doesn’t help.

What can be done? “Journalism has to get back to its roots and break free from its modern traditions.” Rather than attempting or pretending to be objective, journalists must provide context for their stories. “Narrative and stories are how we make sense of the world….News is socially constructed. Acknowledge that.” Furthermore, because of mass communication and social media, the lecture style of journalism no longer works; it must be a conversation.  Within this conversation, though, “people will seek trusted voices,” and curation (the librarian ears perk up) “will play more of a role than it has so far.”

In this environment, McIntosh said, “Developing higher-order critical thinking skills is crucial….News literacy and information literacy skills are vital.” Librarians, of course, are on board with information literacy and media literacy, but McIntosh also said, “It can’t be all consumption, it must be production too.” People need to look under the hood to get an idea of how things work. Here, he said, is a “natural place for libraries, educations, journalists to meet.” People meeting face to face in libraries and classrooms can lead to “exchanges and dialogues between people of different views, [which] can start to break down polarization.”

Stone bench and plants

After a lunch break and a walk around the beautiful grounds, we reconvened in the conference room for a panel on “Combating Disinformation in Your Library.” I spoke, along with Andrea Fiorillo of the Reading Public Library and Bernadette Rivard of the Bellingham Public Library, about what we have done in our libraries to increase information literacy and media literacy.

Photo of panel from a conference attendee's Twitter account
Bernadette Rivard, Jenny Arch, Andrea Fiorillo

Last December, Bernadette wrote a blog post encouraging library users to “think before you share,” and giving tips on how to evaluate news sources. Andrea ran a “civil civics” series, bringing in speakers such as Melissa Zimdars (who was on the panel at the January conference; she also got online access to newspapers for the library’s patrons. (Most libraries still subscribe to newspapers in print, but because most people read the news online, digital subscriptions are another way the library can help connect people with quality information.) I spoke about my “What Is Fake News?” pamphlet, display, and library blog posts, and went over some tips that I’ll be sharing in a future library blog post.

View of the pergolas from the Secret Garden
View of the pergolas from the Secret Garden

After the panel, we returned to our tables for small group discussion on the following four questions:

  1. What does the term “fake news” mean for librarians and the communities we serve?
  2. What are some creative and traditional approaches for librarians to support First Amendment awareness and education?
  3. What are your library’s barriers and supports to promoting media literacy?
  4. What has your library done and what would you like to do to support media literacy?

Conference organizers will be compiling the replies and sending them out to participants, so I may share those here later. At our table alone, we had a mix of public librarians (children’s and adult) and school librarians; I imagine academic librarians would have had a different set of answers. The hashtag for the conference, #mlafreedom, purposely didn’t include a date, so it may be used for related events in the future.

What does your library do to promote information literacy and media literacy? What role(s) do you think librarians can play in our current information environment? Do you have blog posts or handouts to share?